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GENERAL TERMS & CONDITIONS

Product Warranty

PRODUCT WARRANTY (Hockey)

The vast majority of products sold on shoptorontopro.com are covered by the manufacturer's product warranty.

Not all manufacturers handle warranty replacements the same way, as such, to initiate a warranty claim, please contact the manufacturer directly with any product malfunctions or concerns within the product's given warranty period. A proof of purchase is required.

Contact information for all manufacturers are listed below.

Skate Warranty Period (days)

Manufacturers

Skates (Upper)

Skates (Holder & Chassis)

Runners

Contact for warranty issues

BAUER

90

365

90

[email protected]
1-888-509-6875

CCM

90

365

365

[email protected]
1-800-644-1677

 

Helmets & Face Protection Warranty Period (days)

Manufacturers

Helmets

Facemasks & Visor

Contact for warranty issues

BAUER

365

90

[email protected]
1-888-509-6875

CCM

90

n/a

[email protected]
1-800-644-1677

WARRIOR

365

n/a

1-866-966-6092

 

 

Protective Warranty Period (days)

Manufacturers

Shin, Shoulder & Elbow Pads

Pants & Girdles

Gloves

Jocks & Undergarment

Contact for warranty issues

BAUER

90

90

90

30

[email protected]
1-888-509-6875

CCM

90

90

90

30

[email protected]
1-800-644-1677

SHERWOOD

90

90

90

n/a

[email protected]
1-819-563-2205

TRUE

n/a

90

90

n/a

[email protected]
1-855-TRUE(8783)

WARRIOR

30

90

30

30

1-866-966-6092

 

Accessories & Bags Warranty Period (days)

Manufacturers

Accessories

Bags

Contact for warranty issues

BAUER

n/a

90

[email protected]
1-888-509-6875

CCM

n/a

90

[email protected]
1-800-644-1677

LOWRY

30

n/a

[email protected]

REEBOK

n/a

90

[email protected]
1-800-644-1677

SUPERFEET

60

n/a

[email protected]

WARRIOR

n/a

30

1-866-966-6092

WINNWELL

n/a

90

[email protected]

 

For any additional warranty information for a specific product, please contact our Online Customer Service Department at [email protected]

Hockey Stick Warranty

Should a composite hockey stick or blade brake due to a manufacturing defect, within 30 days of purchase, it may be eligible for replacement.

Please initiate a warranty claim by directly contacting the manufacturer's warranty department. A proof of purchase is required.

Warranty claim contact information for companies are listed below.

Manufacturers

Contact for warranty issues

BAUER

[email protected]
1-888-509-6875

CCM

[email protected]
1-800-644-1677

SHERWOOD

[email protected]
1-819-563-2205

TRUE

[email protected]
1-855-TRUE(8783)

WARRIOR

1-866-966-6092

 

For any additional warranty information for a specific product, please contact our Online Customer Service Department at [email protected]

All warranty claims must be accompanied by the original sales slip.